Delivery

When will my order be ready?

Everything is made to order, so we order stock once a week and make each batch together. Here's how an order placed by midnight on Wednesday would work.

MonthExample
Mon
Tue
Wed
Thu
Fri
Sat
Sun
26
27
28
29
30
31
1
2
3
4Order by midnight
5Stock ordered
6
7
8
9Making your order
10Making your order
11Making your order
12Making your order
13Posted or ready to collect
14
15
16
17
18
19
20
21
22
  • Wednesday  Order by midnight
  • Thursday  Stock ordered
  • Monday to Thursday  Making your order
  • Friday  Posted or ready to collect
Busy periodsAt our busiest times, making your order can take up to 10 working days. Delivery times start once your order has been posted.
Need it sooner?Email [email protected] before you order and we can make it a priority order for £10, ready within 3 working days.

Delivery options

Choose your delivery at checkout. The price is worked out from the weight of your order, and the times below start once your order has been posted.

Free Local Drop Off or Collection

KT12 area

We'll be in touch when your order is ready to arrange a drop off or a time to collect.

Free

Standard UK Delivery

2 to 3 working days

Sent with Royal Mail Tracked 48, so you can follow your parcel all the way to your door.

from £4.50

Express UK Delivery

1 to 2 working days

Sent with Royal Mail Tracked 24. Most parcels arrive the next working day.

from £5.50

Next Working Day Delivery

Guaranteed by 1pm

Sent with Royal Mail Special Delivery. Signed for on arrival, with cover up to £750 if anything goes wrong.

from £12.50

Good to know

  • Orders need to be placed and paid for by midnight on Wednesday to go into the following week's production.
  • Next working day means Monday to Friday, so an order posted on a Friday arrives on Monday.
  • Orders over 20kg can choose Large Order Delivery at checkout. It takes 1 to 2 working days and costs £33.50 for orders up to 40kg. For anything heavier we'll be in touch to arrange the best way to get it to you.
  • If you need your order by a certain date, email [email protected] before you order and we'll let you know if we can do it.
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